Departments
Genchi-genbutsu
Genchi genbutsu means "go and see." The word is often used in a factory context. The basic idea is that as a decision-maker, you can’t make a judgment about a situation before you have actually seen the conditions with your own eyes.
Japanese managers are therefore encouraged to spend time on the factory floor, observing processes and interacting with workers. A manager should not remain sequestered in an office, relying on the reports of subordinates.