ZENERARISUTO
ゼネラリスト
generalist
American and European businesspersons typically specialize. An entire
career is often spent in a single functional area, such as sales,
marketing, accounting, etc. Moreover, there are few chances for rotation
from one functional area to another. Once you start down a particular
path, your destiny is more or less determined.
Japanese companies take the opposite approach. Rather than leaving workers
in a single functional area throughout their entire careers, they rotate
employees between functional groups at regular intervals (usually about
every five years). The employee who is today selling the company’s
products may someday be responsible for the production schedules by which
the products are built. Alternatively, he may be transferred to the
accounting department, where he will calculate the profit made on the
products.
In a Japanese company, there is often little correlation between an
employee’s undergraduate major and job function. I was employed by one
Japanese company in which the manager of the accounting department had
majored in History. In another company I worked for, the human resources
manager held a degree in metallurgy.
There are positive and negative aspects of the "generalist" approach. On
one hand, frequent rotations enable Japanese employees to develop a
well-rounded understanding of the company. On the other hand, the
zenararisuto runs the risk of becoming a Jack-of-all-trades, master of
none.