Japanese
businesspersons typically dislike the use of overly explicit formal
contracts. The preference is to have a basic contract that serves as a
general guideline, and then iron out differences through a process of
mutual compromise.
Compromise is most
easily reached when each party is able to anticipate the wills and desires
of the other. This ideal condition in which two individuals are “on the
same wavelength” is known as ishin-denshin.
A state of
ishin-denshin is of course more difficult to achieve when the two
sides do not know each other well. Achieving a state of ishin-denshin
is one objective of all the after-hours socializing in the Japanese
business world. Nothing brings two parties together like a bottle of
Suntory whisky and a mutual serenade in a karaoke /
カラオケbar.
Ishin-denshin
is also important in intra-company relationships. Japanese believe that
colleagues who have close personal relationships will be apt to work
together more effectively.