On the surface, there is nothing
especially esoteric about the concept of the “boss” in a Japanese company.
Although the words are different, Japanese companies have the same
managerial positions that are found throughout the world (see below).
There are, however, a few subtle differences between a boss in Japan and a
boss in the United States.
Japanese companies have a
paternalistic streak, and this tendency filters down into boss-subordinate
relationships. The all-business, mind-your-own business culture found in
America would be considered uncomfortably dry and impersonal in Japan.
Most Japanese managers take an interest in the personal lives of their
employees, within reasonable limits of course. When a Japanese company
employee gets married, for example, it is common for him or her to ask the
department manager to give a speech at the wedding reception. For the
manager, this request is not an imposition, but an important part of
fulfilling a leadership role.
On the other hand, Japanese
employees are less likely than Americans to question the boss’s judgment.
An open challenges of an order or a management decision is extremely rare
in the Japanese workplace. While complaining about the boss among
colleagues is not unheard of, Japanese employees are more cautious than
American workers when raking the boss over the coals behind his back.
Japanese companies are
characterized by more vertical management structures than their Western
counterparts. Therefore, if you work for a Japanese company, you will
likely find yourself below more layers of management than you have been
accustomed to in the past.
The exact title of your boss(es)
will depend on your rank, organization, and industry. Nonetheless, here is
a sampling of the titles of some of the people you might be working for: