The employment
relationship in Japan is generally thought of as a permanent one.
Employees are seldom laid off for economic reasons. Moreover, a few
blunders will not send a Japanese worker to the unemployment line as is
often the case with his American counterpart. Japanese companies take an
extremely forgiving attitude toward an employee who has failed, but
subsequently demonstrates genuine remorse and a sincere intention to do
better in the future.
Nevertheless, an
employee may occasionally do something that warrants termination. For
example, he may disgrace the company by being arrested for a crime, or he
may commit a huge mistake that severely impacts his employer’s bottom
line.
In such a situation,
the disgraced employee submits an informal letter of resignation, in which
he asks his superior to determine if he should continue his employment at
the company. His boss may respond with a request for a formal resignation;
but he is just as likely to let the employee stay in his job.
One aspect of the
shintai-ukagai is pure pretense. But its real significance lies in the
expression of contrition that it represents. In Japan, a person who has
committed a grievous error or affront has an obligation to make a
voluntary, effusively humble apology. At the same time, the offended party
has an obligation to respond with clemency. Therefore, the
shintai-ukagai often gives an employee a chance to recover from a
serious mistake.